General Travel Conditions for
Ramon Stoppelenburg's Expeditie Kilimanjaro will be conducted in
accordance to the General Dutch Association of Travel companies. Ramon
Stoppelenburg is your tour operator.
the Expedition Kilimanjaro
You are solely responsible for providing the information that is needed to
make a reservation or implement a booking. These include the provision of
the correct name, address, residence, nationality, et cetera. Also, you are
solely responsible for having the correct travel documents when you are
travelling (passports, visa, vaccination certificates). The operator provides the
necessary information about this through this website.
The tour operator will contact you personally to complete a booking.
The daily programme of this trip is based upon the best possible
picture of the planned completion of the journey. Yet there are factors that
may influence the implementation, such as broken roads, bad weather or
material damage. If certain circumstances occurs the operator has the right
to change the route, schedule, accommodation, transport or excursion. The
travel operator will do his utmost best to ensure the quality of the
expedition as far as possible. Any additional travel and subsistence
expenses incurred as a result of force majeure (superior force) are the responsibility of the participants.
Should one of the accommodations offered unexpectedly be cancelled for some
reason, the tour operator will make a reservation with a similar, alternative
accommodation. The operator is not responsible for expeditions or activities
which are not those of his intermediaries.
The website also refers to other websites. This is purely informational
to give you a broader view on the completion of the expedition. The operator
is not responsible for the content of other website than Expedion
Immediate notification of the Expedition Kilimanjaro tour operator by telephone is required if a traveler wishes to cancel an expedition. Subsequently, the
cancellation must be sent in in writing via email and / or confirmed with
the operator of to Kilimanjaro Expedition.
If you cancel a trip, the following costs will be incurred:
- Cancellation up to 60 days before departure will incur a 15% charge of the trip's total costs.
- Cancellation between 60 and 30 days before departure will incur a 50% charge of the trip's total costs.
- Cancellation between 30 and 20 days before departure will incur a 75% charge of the tirp's total costs.
- Cancellation within 20 days before departure will incur a charge of the trip's total costs.
the financial risk of cancellation of a trip you should always have
cancellation insurance with your travel insurance.
operator may be obliged to cancel a trip when circumstances may
affect the quality, performance or safety during the trip.
the case of cancellation the tour operator is required to inform the
traveler of the reason. The operator cannot be held liable for cancellation of a trip
if the cancellation is the result
of unusual and unforeseeable circumstances that are out of the operator's control and whose consequences despite all the
precautions cannot be avoided. For example, a trip may need to be cancelled because of local political tensions or natural disasters.
There is no
accepted liability for the traveler's incurred costs such as insurances,
booked flights, visas, vaccinations, etc. The operator does not accept any
liability for damages and / or injuries caused to passengers, inflicted by
any cause that may arise. Nor is the operator liable for any loss, theft or damage to property, money
Obvious mistakes and errors in the travel itinerary do not bind the
Disclaimer regarding changes to the expedition:
The tour operator reserves the right to adapt the prices of the
expedition to local tax regulations.
is always a possibility that the routes should be changed or that there are
other changes taking place in the course of the year which can affect a
Local conditions and
the adventurous nature of the Kilimanjaro Expedition may have the effect
that before or during the journey small or large adjustments should be made
to the travel and itinerary. The operator is
committed to avoid any impact on the traveler as much as possible, and to find
alternatives within the nature of the original program.
In the event
of changes prior to departure, the passenger should be notified of this
immediately, with a clearly stated reason for the change. Furthermore,
the traveler is considered to be aware of local
conditions in general, in all cases. In principle,
changes have no impact on the financial costs of the trip and the passenger
has no right to compensation which reflects necessary changes made by the
The passenger can
reject any changes (also changes in package), but only if there is no
The operator reserves the right to reject the application of the traveler, with the
cancellation of his expedition.
(fares) on this website are per person and in US-dollars. Visa, vaccination,
insurance, security taxes and personal expenses are not included in the
fare, unless otherwise indicated. All prices are
subject to change.
confirmation of the reservation the passenger will receive an invoice detailing the costs of the booking. The traveler is responsible for checking this invoice to ensure that his or her names and the names of other potential
participants are written correctly on the statement. The total costs must
be paid within the given days after receipt of the invoice. A Expedition
Kilimanjaro has only been fully booked when the payment has been confirmed.
Every booking is charged with a € 15, - administrative fee.
After the full payment has been received the traveler will receive the digital
vouchers for the hotel and the expedition which should be displayed at the
destination. These vouchers must be presented upon arrival at the destination.
passenger is required to insure the entire journey. Cancellation
insurance is strongly recommended. If the traveler has
continuous travel insurance, he should check whether this provides
coverage for "mountain sports". Most cancellation
insurances cover only a limited amount, often no more than € 1500, - per
person per trip.
is solely responsible for obtaining the necessary visa for Tanzania (and
perhaps a transit visa for Kenya). How a traveler can obtain a visa is stated on the website.
In case of emergency
Always contact the emergency centre of your own insurance company.
Furthermore, the traveler can also contact Expedition Kilimanjaro or the
local operator on the location.
Any complaints about the implementation of the trip should be
submitted in writing at the destination, where the cause of the complaint
The operator has
created this website with the utmost care. Unfortunately, it
can always happen that information is outdated or that price changes have
been made which are not (yet) processed on the website. The operator
unfortunately accepts no responsibility for the consequences of erroneous
and / or modified information. If you have any
doubts about the veracity of the Expedition Kilimanjaro, dates or the price,
the tour operator.